OPERATIONS
Curiosity has exposed me to many business functions and I have a natural inclination to make things ‘fit together well’.
I take a holistic approach when building systems and processes, focusing on the impact for the customer and the team.
I’ve created systems in Marketing Ops, Social Media Management, Crisis Management, Content Production, Data Analytics and Culture and Employee Engagement. I’ve researched platforms and onboarded and trained teams across various tech stacks.
My approach to operations is to find the calm in the chaos and work with confidence in the discomfort of change.
Platforms and tools:
Trello, Slack, Google Workspace, Bitly, Mailchimp, Quintly, Hootsuite, Sprout Social, Function Fox, Adobe After Effects, Photoshop, Google Analytics, Webflow, WordPress, Notion, Discord, Airtable and many more 😂
I'VE BUILT:
– Company Wiki + Libraries
– Onboarding systems
– Internal comms systems
– Team training programs
– Culture systems
– Production + Traffic management processes
– Creative content systems
– Hackathons + Company QBRs
– Employee Advocacy systems
– Remote work systems
– Review processes
